Brand Experience Specialist - Full-Time, Boulder

Avocado Green Mattress; Boulder (CO); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Medical (HMO, PPO, HSA)

401(k) with employer match

PTO

Volunteer days

Employee product discount

Annual Bonus Plan

Training and Tools to be successful

Wellness apps

Referral Bonus

Growth opportunities

Job summary

Avocado Green Brands in Boulder, CO is hiring a full-time Retail Brand Experience Associate. This on-site role offers hourly pay and a potential monthly bonus.

You will engage customers in-store, via chats, phones, and virtual appointments, aiming to exceed sales KPIs while delivering an exceptional experience. Ideal candidates bring customer service or retail experience, strong communication, and a passion for sustainability.

Qualifications

• Customer service or retail experience preferred.
• Ability to work on weekends and holidays.
• Experience with CRM tools is a plus.
• Strong verbal and written communication skills.

Responsibilities

• Assist customers with in-store and online purchases to meet sales targets.
• Maintain knowledge of products and store procedures to deliver exceptional service.
• Run daily chats, phone, and virtual appointments to close sales.
• Support events and community programs to drive traffic and brand awareness.

Skills

Customer service

Sales experience

CRM experience

Communication

Tools

TalkDesk

Intercom

Kustomer

Job description

Avocado Green Brands in Boulder, CO is hiring a full-time Retail Brand Experience Associate. This on-site role offers hourly pay and a potential monthly bonus.

You will engage customers in-store, via chats, phones, and virtual appointments, aiming to exceed sales KPIs while delivering an exceptional experience. Ideal candidates bring customer service or retail experience, strong communication, and a passion for sustainability.