Brand Experience Specialist — Flexible Schedule & Growth

Abercrombie & Fitch Co.; Estero (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

A Global Team of People Who’ll Celebr​

Celebrate you for Being YOU

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative to bring our store experience to life by engaging customers with care, representing our brand authentically, and helping create a welcoming environment.

You’ll assist customers in finding what they need and maintain a well-presented store environment. In this role you will deliver warm service, help with product support and styling guidance across categories, and ensure orderly sales floor upkeep and smooth cash wrap operations.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer experience

Brand representation

Sales floor upkeep

Reliability

Job description

Abercrombie & Fitch Co. is seeking a Brand Representative to bring our store experience to life by engaging customers with care, representing our brand authentically, and helping create a welcoming environment.

You’ll assist customers in finding what they need and maintain a well-presented store environment. In this role you will deliver warm service, help with product support and styling guidance across categories, and ensure orderly sales floor upkeep and smooth cash wrap operations.