Brand Experience Specialist — Flexible Schedule & Growth

A&F Stores, Inc.; Leesburg (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Career advancement opportunities

Brand Affiliate pathway

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all.

You will provide warm, attentive service, assist customers in finding what they need, and maintain a well-presented store. The role also supports omni-channel orders, including in-store pickup and ship-from-store.

Qualifications

• Welcoming and inclusive customer interactions required.
• Ability to balance customer service with operational tasks in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Reliable with strong attendance.

Responsibilities

• Provide warm, attentive customer service and styling guidance.
• Maintain a clean, well-presented sales floor with organized product displays.
• Process purchases, returns, and exchanges accurately at the cash wrap.
• Support omni-channel orders, including in-store pickup and ship-from-store.

Skills

Customer service

Multitasking

Attention to detail

Communication skills

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all.

You will provide warm, attentive service, assist customers in finding what they need, and maintain a well-presented store. The role also supports omni-channel orders, including in-store pickup and ship-from-store.