Brand Experience Specialist — Flexible Schedule & Growth

Abercrombie & Fitch Co.; Chesterfield (MO); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Opportunity

Training and Development

Global Team Culture

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. You will connect with customers, help them find what they need, and keep the store well-presented.

Join a team that values inclusivity and a positive checkout experience, with opportunities for growth, flexible scheduling, and brand-wide training.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamicenvironment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience:Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance:Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations:Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders:Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. You will connect with customers, help them find what they need, and keep the store well-presented.

Join a team that values inclusivity and a positive checkout experience, with opportunities for growth, flexible scheduling, and brand-wide training.