Brand Experience Specialist — Flexible Schedule & Career Growth

Abercrombie & Fitch Co.; Concord (CA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who’ll Celebr8

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers and maintaining a welcoming environment.

You’ll help customers find products, provide styling guidance, and support a clean, visually appealing sales floor. Responsibilities include processing purchases and returns, fulfilling store orders, and supporting omni-channel activities like in-store pickup.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Communication

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers and maintaining a welcoming environment.

You’ll help customers find products, provide styling guidance, and support a clean, visually appealing sales floor. Responsibilities include processing purchases and returns, fulfilling store orders, and supporting omni-channel activities like in-store pickup.