Brand Experience Specialist — Flexible Schedule & Growth

A&F Stores, Inc.; Green Hills (TN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Opportunities for career advancement

Opportunity to become Brand Affiliate

Training and development

A global team of people who celebrate你

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all.

You’ll assist customers in finding what they need, support product replenishment, handle checkout, and participate in omni‑channel tasks like In‑Store Pick-Up and ship‑from‑store orders. This role emphasizes friendly service, reliability, and strong organization, with opportunities

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment, including folding, hanging, sizing, and ensuring presentation standards are met.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

Skills

Customer service

Sales support

Attention to detail

Communication

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all.

You’ll assist customers in finding what they need, support product replenishment, handle checkout, and participate in omni‑channel tasks like In‑Store Pick-Up and ship‑from‑store orders. This role emphasizes friendly service, reliability, and strong organization, with opportunities