Brand Experience Specialist — Flexible Schedule & Growth

Friendsofkerhonkson; Sevierville (TN); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Training

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life, engaging customers with care and representing the brand authentically.

You’ll help customers find what they need and maintain a welcoming environment. Responsibilities include assisting on the sales floor, processing purchases, returns, and exchanges, supporting online orders and buy-online-pickup, and upholding presentation standards across categories.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer Service

Communication

Attention to Detail

Teamwork

Adaptability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life, engaging customers with care and representing the brand authentically.

You’ll help customers find what they need and maintain a welcoming environment. Responsibilities include assisting on the sales floor, processing purchases, returns, and exchanges, supporting online orders and buy-online-pickup, and upholding presentation standards across categories.