Brand Experience Specialist — Flexible Schedule

Abercrombie & Fitch Co.; Washington; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training and Development

Global Team culture

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative to bring the store experience to life by engaging customers and creating a welcoming environment. You will assist customers in finding items, maintain presentation standards, and support both in-store and online order activities.

The role emphasizes customer connection, reliable attendance, and a flexible approach to balancing engagement with operational tasks in a fast-paced retail setting.

Qualifications

• Customer service experience or aptitude preferred.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Reliable and punctual with consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to customers. Anticipate needs and offer product guidance.
• Maintain a clean, organized, visually consistent sales floor and presentation standards.
• Process purchases, returns, and exchanges accurately at the cash wrap.
• Support omni‑channel tasks including Save the Sale, in-store pickup, and ship-from-store orders.

Skills

Customer service

Communication

Organization

Attendance reliability

Job description

Abercrombie & Fitch Co. is seeking a Brand Representative to bring the store experience to life by engaging customers and creating a welcoming environment. You will assist customers in finding items, maintain presentation standards, and support both in-store and online order activities.

The role emphasizes customer connection, reliable attendance, and a flexible approach to balancing engagement with operational tasks in a fast-paced retail setting.