Brand Experience Specialist — Flexible Schedule

A&F Stores, Inc.; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise discount

Flexible schedule

Career opportunities

Brand Affiliate program

Training and development

Inclusive culture

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all.

You will assist customers in finding what they need, maintain a well-presented store, and ensure a friendly checkout while supporting online order fulfillment and in-store pickups.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and attendance commitment.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers, anticipate needs and offer styling guidance.
• Support product replenishment and maintain a clean, organized selling environment with presentation standards.
• Process purchases, returns, and exchanges with a friendly checkout experience.
• Support omni-channel orders, fulfill store pickups, and pack ship-from-store orders.

Skills

Customer service

Communication

Reliability

Attention to detail

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all.

You will assist customers in finding what they need, maintain a well-presented store, and ensure a friendly checkout while supporting online order fulfillment and in-store pickups.