Brand Experience Specialist - Flexible Schedule

Abercrombie & Fitch Co.; Village of Lake Grove (NY); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Merchandise discount

Flexible schedule

Career advancement

Brand affiliate opportunity

Training and development

Global team culture

Job summary

Abercrombie & Fitch Co. is hiring Brand Representatives to bring the store experience to life by engaging customers and maintaining a welcoming environment. You’ll help customers find products, provide styling guidance, and keep the sales floor visually appealing.

This role includes handling purchases, returns, and exchanges at the cash wrap and supporting online order fulfillment for a seamless omni‑channel experience. Flexible schedule and growth opportunities available.

Qualifications

• Experience delivering friendly, attentive service in a retail setting.
• Strong communication and interpersonal skills, able to engage customers effectively.
• Reliable attendance and ability to balance engagement with operational tasks.

Responsibilities

• Enhance customer experience by greeting and assisting customers.
• Maintain an organized sales floor with proper presentation across categories.
• Process purchases, returns, and exchanges at the cash wrap efficiently.
• Support online orders, including in-store pick-up and ship-from-store packaging.

Skills

Customer service

Communication

Multi-tasking

Reliability

Job description

Abercrombie & Fitch Co. is hiring Brand Representatives to bring the store experience to life by engaging customers and maintaining a welcoming environment. You’ll help customers find products, provide styling guidance, and keep the sales floor visually appealing.

This role includes handling purchases, returns, and exchanges at the cash wrap and supporting online order fulfillment for a seamless omni‑channel experience. Flexible schedule and growth opportunities available.