Brand Experience Specialist | Flexible Schedule

Abercrombie & Fitch; Springfield (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life, engaging customers with care and representing the brand authentically. You’ll help customers find what they need and maintain a welcoming environment in a well-presented store.

You’ll handle replenishment, presentation standards, and cash wrap operations while supporting online orders and in-store pickup to create a seamless omni-channel experience.

Qualifications

• Ability to create a welcoming, inclusive customer experience.
• Comfort working in a dynamic environment balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliable with consistent attendance.

Responsibilities

• Provide warm, welcoming service to all customers and offer product support.
• Assist with product replenishment and maintain clean, organized sales floor.
• Process purchases, returns, and exchanges accurately at the cash wrap.
• Support online orders and omni-channel tasks like in-store pickup.

Skills

Customer service

Attention to detail

Reliability

Attendance

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life, engaging customers with care and representing the brand authentically. You’ll help customers find what they need and maintain a welcoming environment in a well-presented store.

You’ll handle replenishment, presentation standards, and cash wrap operations while supporting online orders and in-store pickup to create a seamless omni-channel experience.