Brand Experience Specialist

Urban Outfitters; Madison (WI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discount on UO products

Flexible scheduling

Growth opportunities

Hands-on fashion experience

Inclusive team

Job summary

Urban Outfitters in Madison, WI is seeking Brand Ambassadors to bring the store to life with personal style and authentic customer connections. You’ll help shoppers, stay in-the-know about drops, and create an inviting, on-brand shopping experience.

Ideal candidates are enthusiastic, flexible, and team-oriented, with a passion for fashion. This role offers hands-on retail experience, growth opportunities, and a fun, energetic work environment.

Qualifications

• Experience in retail or customer service is a plus, but not required.
• Confidence in expressing personal style and creativity.
• Collaborative attitude and positive energy.
• Comfort in a fast-moving, ever-changing environment.

Responsibilities

• Engage customers with authentic conversations and share enthusiasm for products.
• Keep the sales floor organized, restock, and ensure displays stay on-brand.
• Use in-store tech to support customers, whether in-store or online.
• Support your team and contribute to a positive store environment.

Skills

Retail experience

Customer service

People-first mindset

Team collaboration

Flexible scheduling

Job description

Urban Outfitters in Madison, WI is seeking Brand Ambassadors to bring the store to life with personal style and authentic customer connections. You’ll help shoppers, stay in-the-know about drops, and create an inviting, on-brand shopping experience.

Ideal candidates are enthusiastic, flexible, and team-oriented, with a passion for fashion. This role offers hands-on retail experience, growth opportunities, and a fun, energetic work environment.