Brand Experience Ambassador

Urban Outfitters; Schaumburg (IL); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Team culture

Flexible schedule

Employee discounts

Career growth

Fashion/retail experience

Job summary

Urban Outfitters is seeking Brand Ambassadors to bring the store to life through authentic conversations, personal style, and a love for pop culture. You will help customers, showcase product drops, and create a welcoming in-store experience grounded in individuality.

Ideal candidates express themselves confidently, thrive in a fast-paced retail setting, and enjoy collaborating with teammates. Flexible scheduling, employee discounts, and growth opportunities accompany this role.

Qualifications

• A genuine love for Urban Outfitters.
• Confidence expressing personal style and creativity.
• People-first mindset; enjoy meeting and helping others.
• Collaborative attitude with positive energy.
• Comfort in a fast-changing retail environment.
• Flexibility with nights, weekends, and holidays.
• Retail or customer service experience is a plus, not required.

Responsibilities

• Bring the Brand to Life: show up as yourself with individuality, creativity and perspective.
• Create the Energy on the Salesfloor: engage customers with authentic conversations and celebrate exclusive drops.
• Make Shopping Seamless: maintain an inspiring, organized, on-brand space from restocking to displays.
• Use in-store tech to support customers shopping in-store or online.
• Stay Curious + Flexible: be open to new things and learn on the go.
• Work as a Team: support teammates and keep the store a positive place to be.

Skills

Brand love

Personal style

People-first mindset

Collaborative energy

Adaptability

Flexible scheduling

Retail experience

Job description

Urban Outfitters is seeking Brand Ambassadors to bring the store to life through authentic conversations, personal style, and a love for pop culture. You will help customers, showcase product drops, and create a welcoming in-store experience grounded in individuality.

Ideal candidates express themselves confidently, thrive in a fast-paced retail setting, and enjoy collaborating with teammates. Flexible scheduling, employee discounts, and growth opportunities accompany this role.