Brand Experience Ambassador

Urban Outfitters; Farmington (CT); On-site; USD 23,419 - 26,174; Part time

Benefits offered by this job

Flexible scheduling

Employee discount on UO products

Opportunities to grow within the brand

Hands-on experience with fashion and 3

Team-oriented culture

Job summary

Urban Outfitters is seeking Brand Ambassadors to bring the store experience to life with personal style, genuine interactions, and a passion for pop culture. You’ll engage customers, share product drops, and help create a memorable, on-brand shopping atmosphere in-store.

The role emphasizes flexible scheduling, teamwork, and staying current with trends and product knowledge, while delivering friendly, authentic service across channels.

Qualifications

• A genuine love for Urban Outfitters.
• Confidence in expressing your personal style and creativity.
• A people-first mindset, you enjoy meeting and helping others.
• A collaborative attitude and positive energy.
• Comfort in a fast-moving, ever-changing environment.
• Flexibility with scheduling (nights, weekends, holidays).
• Retail or customer service experience is a plus, but not required.

Responsibilities

• Bring the Brand to Life—show up as you, stay informed on product drops, trends, and in-store/online happenings.
• Create the Energy on the Salesfloor—engage customers with authentic conversations and share enthusiasm for products.
• Make Shopping Seamless—maintain an inspiring, organized space and keep displays fresh and on-brand.
• Use in-store tech to support customers’ shopping preferences (in-store, online, or hybrid).
• Stay Curious + Flexible—be open to trying new things and learning as you go.
• Work as a Team—support colleagues and contribute to a positive store environment.

Skills

People skills

Customer service

Team player

Fashion sense

Flexibility

Fast-paced environment

Job description

Urban Outfitters is seeking Brand Ambassadors to bring the store experience to life with personal style, genuine interactions, and a passion for pop culture. You’ll engage customers, share product drops, and help create a memorable, on-brand shopping atmosphere in-store.

The role emphasizes flexible scheduling, teamwork, and staying current with trends and product knowledge, while delivering friendly, authentic service across channels.