Brand Experience Specialist

Gap; Gulfport (MS); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical/dental/vision insurance

Job summary

Gap in Gulfport, MS is seeking a Brand Associate to bring our optimistic American style to life for customers. You will deliver exceptional service, educate shoppers on products, and drive loyalty across in-store and online channels.

You will partner with leadership to create a top-tier guest experience, promote loyalty programs, and contribute to store goals. A flexible schedule including evenings and weekends is required, with training on POS and omni-channel tools.

Qualifications

• Excellent customer service and communication skills.
• Retail experience and knowledge of fashion products.
• Willing to work flexible schedule including holidays and weekends.
• Ability to learn and use retail technology and POS systems.
• Physically able to lift up to 30 lbs.

Responsibilities

• Provide excellent customer service and build brand loyalty.
• Educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Utilize all omnichannel offerings to enhance the shopping experience.
• Meet personal and store goals; support sales floor and cash wrap.
• Keep the work area neat and organized.
• Handle customer interactions courteously and resolve issues.
• Follow operational processes efficiently.

Skills

Customer service

Communication

Retail knowledge

Flexibility

Tech literacy

Lift up to 30 lbs

Job description

Gap in Gulfport, MS is seeking a Brand Associate to bring our optimistic American style to life for customers. You will deliver exceptional service, educate shoppers on products, and drive loyalty across in-store and online channels.

You will partner with leadership to create a top-tier guest experience, promote loyalty programs, and contribute to store goals. A flexible schedule including evenings and weekends is required, with training on POS and omni-channel tools.