Brand Experience Associate — Flexible Schedule

Gap; Houston (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Merchandise discount

Generous PTO

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision insurance

Life insurance

Job summary

Gap is hiring a Brand Associate to bring our optimistic American style to life for customers. You will educate, inspire and wardrobe customers while delivering a best-in-class experience through collaboration with leadership and an omni-channel approach.

You’ll engage customers, promote loyalty, and work across sales floor and backroom operations to meet store goals while maintaining a clean, organized environment.

Qualifications

• Experience in retail and customer service is preferred.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Provide excellent customer service to drive loyalty.
• Educate customers about products and loyalty programs.
• Engage with customers to drive sales using suggested selling.
• Maintain a neat, organized sales floor and assist with operations.
• Support interactions across in-store and online channels.
• Handle customer inquiries and resolve issues professionally.

Skills

Customer service

Communications

Teamwork

Retail tech

Tools

POS system

Job description

Gap is hiring a Brand Associate to bring our optimistic American style to life for customers. You will educate, inspire and wardrobe customers while delivering a best-in-class experience through collaboration with leadership and an omni-channel approach.

You’ll engage customers, promote loyalty, and work across sales floor and backroom operations to meet store goals while maintaining a clean, organized environment.