Brand Experience & People Manager — Retail Leadership

Victoria's Secret; Columbus (GA); On-site; USD 52,000 - 76,000; Full time

Job summary

Victoria's Secret is seeking a Store Manager to lead daily operations and deliver outstanding customer and associate experiences. This role directs brand execution, coaching, and merchandising in a dynamic, high-volume environment. You will partner with the Store Manager to drive top-line sales and ensure alignment with brand standards.

The role emphasizes leadership, talent development, and strategic store execution to maximize performance and customer satisfaction.

Qualifications

• Leadership experience in retail environment.
• Strong customer focus and coaching skills.
• Merchandising and sales floor execution experience.

Responsibilities

• Translate brand direction into daily actions and priorities.
• Coach and develop Supervisors and selling Associates to deliver exceptional customer experiences.
• Analyze category performance using company tools and reports to guide actions.
• Maintain store standards for product presentation and selling behaviors.
• Support talent lifecycle decisions in collaboration with Store Manager.
• Lead the team in higher volume or complex environments as needed.
• Execute floor sets, product launches, and shipments as required.

Skills

Leadership

Customer service

Visual merchandising

Job description

Victoria's Secret is seeking a Store Manager to lead daily operations and deliver outstanding customer and associate experiences. This role directs brand execution, coaching, and merchandising in a dynamic, high-volume environment. You will partner with the Store Manager to drive top-line sales and ensure alignment with brand standards.

The role emphasizes leadership, talent development, and strategic store execution to maximize performance and customer satisfaction.