Brand Experience Manager | Visual Merch & Team Coaching

Victoria's Secret; California (MO); Hybrid; USD 55,000 - 86,000; Full time

Job summary

Victoria's Secret is seeking a Store Manager to lead customer experience and brand execution in high-volume stores. You will guide sales teams, coach associates, hire and develop talent, and ensure visual standards align with brand direction. This role emphasizes coaching, accountability, and delivering strong sales results.

The ideal candidate will drive daily operations, manage labor, and collaborate with leadership to execute brand initiatives and product storytelling across the selling floor.

Qualifications

• Strong customer-service orientation with leadership skills.
• Ability to coach and develop store teams.
• Experience with visual merchandising and brand storytelling.

Responsibilities

• Drive overall customer and brand experience in Victoria’s Secret store.
• Lead visual execution and translate brand direction into priorities.
• Provide direction to Supervisors and Selling Associates; participate in hiring decisions.

Skills

Customer experience

Leadership

Coaching

Merchandising

Job description

Victoria's Secret is seeking a Store Manager to lead customer experience and brand execution in high-volume stores. You will guide sales teams, coach associates, hire and develop talent, and ensure visual standards align with brand direction. This role emphasizes coaching, accountability, and delivering strong sales results.

The ideal candidate will drive daily operations, manage labor, and collaborate with leadership to execute brand initiatives and product storytelling across the selling floor.