Brand Experience & Omni-Channel Advocate

Abercrombie & Fitch Co.; Eagan (MN); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Opportunity

Training & Development

Inclusive Global Team

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers, helping them find what they need, and maintaining a welcoming environment.

You’ll assist across categories with product support and styling guidance, while keeping the sales floor organized and visually compelling. You’ll support purchases, returns, and exchanges at the checkout, and contribute to a seamless omni-channel experience with online orders, in-store pick-up, and

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers; anticipate needs and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Process purchases, returns, and exchanges accurately and efficiently with a friendly checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfill In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Store operations

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring our store experience to life by engaging customers, helping them find what they need, and maintaining a welcoming environment.

You’ll assist across categories with product support and styling guidance, while keeping the sales floor organized and visually compelling. You’ll support purchases, returns, and exchanges at the checkout, and contribute to a seamless omni-channel experience with online orders, in-store pick-up, and