Brand Experience Advocate & Styling Concierge

Abercrombie & Fitch Co.; United States; On-site; USD 21,000 - 23,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all.

As part of the team you will connect with customers, help them find what they need, provide styling guidance, assist with replenishment, keep the floor visually appealing, and ensure a smooth checkout experience.

Qualifications

• Customer-focused with the ability to engage customers.
• Excellent communication and interpersonal skills.
• Ability to offer styling guidance across categories.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges with a friendly checkout experience.
• Assist online orders and omni-channel needs (e.g., Save the Sale, in-store pickup, ship-from-store).

Skills

Customer service

Communication

Styling guidance

Visual merchandising

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all.

As part of the team you will connect with customers, help them find what they need, provide styling guidance, assist with replenishment, keep the floor visually appealing, and ensure a smooth checkout experience.