Brand Experience Manager — Visual & Coaching Leader

Victoria's Secret; Concord, Northern (NC, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Victoria’s Secret in Concord, NC seeks a Store Manager who models the brand values and leads both customers and associates to deliver outstanding experiences. You will direct daily operations, optimize product presentation, and translate brand guidance into clear priorities, coaching teams to execute with excellence.

This role requires strong leadership, calendar planning, and the ability to hire, develop, and motivate a high-performing team.

Qualifications

• Experience leading retail teams.
• Strong customer service orientation.
• Ability to coach and develop staff.
• Knowledge of visual merchandising standards.

Responsibilities

• Drive exceptional customer and brand experiences to grow sales.
• Oversee visual merchandising and product storytelling.
• Coach and develop Store Supervisors and Associates.
• Direct labor planning, scheduling, and daily operations.
• Lead hiring decisions and performance management with the Store Manager.

Skills

Leadership

Customer service

Coaching

Sales-driven

Education

High school diploma or equivalent

Job description

Victoria’s Secret in Concord, NC seeks a Store Manager who models the brand values and leads both customers and associates to deliver outstanding experiences. You will direct daily operations, optimize product presentation, and translate brand guidance into clear priorities, coaching teams to execute with excellence.

This role requires strong leadership, calendar planning, and the ability to hire, develop, and motivate a high-performing team.