Brand Experience Manager — Visual Merch & Coaching

Victoria's Secret; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Victoria’s Secret in Phoenix, AZ is seeking a Store Manager who will lead store operations and deliver exceptional customer and associate experiences to grow brand top-line sales. This role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution and reports to the Store Manager or Assistant Store Manager.

The Manager drives the overall customer and brand experience, translates brand direction into daily actions, and leads merchandising, staffing, and

Qualifications

• Leadership experience in store operations.
• Experience coaching associates and leading teams.
• Strong focus on customer experience and brand standards.

Responsibilities

• Lead customer and brand experience with a focus on sales growth.
• Translate brand direction into clear priorities and daily actions on the sales floor.
• Own category performance insights using company tools and reports.
• Oversee visual merchandising standards and product presentation.
• Conduct interviews and assist in hiring for Supervisors and Selling Associates.
• Provide direction, coaching, and performance management in partnership with Store Manager.

Skills

Leadership

Coaching

Customer service

Merchandising

Job description

Victoria’s Secret in Phoenix, AZ is seeking a Store Manager who will lead store operations and deliver exceptional customer and associate experiences to grow brand top-line sales. This role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution and reports to the Store Manager or Assistant Store Manager.

The Manager drives the overall customer and brand experience, translates brand direction into daily actions, and leads merchandising, staffing, and