Brand Experience Manager - Retail Leadership

Kendra Scott, LLC; College Station (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Kendra Scott is seeking a full-time Assistant Manager to serve as the Store Manager’s right hand, shaping the business strategy and delivering an exceptional brand experience for every guest. You will train and coach your team to provide WOW service, drive sales, and uphold Asset Protection Standards while fostering community involvement and philanthropy.

This demanding role requires leadership, the ability to lift 50 lbs, flexibility to work evenings and weekends, and a commitment to the Kendra

Qualifications

• Bachelor’s degree or equivalent work experience.
• Experience leading functional teams in retail management.
• Ability to multi-task with strong attention to detail and time management.
• Willingness to relocate long-term for career growth opportunities.
• Availability to work at least 30 hours per week, including nights and weekends.

Responsibilities

• Model, teach, and coach WOW service with a customer-first mindset.
• Drive sales by maximizing store productivity and guest connections.
• Train and develop team to deliver WOW experiences and strong performance.
• Build brand awareness through community initiatives and events.
• Uphold Asset Protection Standards and store policies.
• Communicate effectively and provide continuous performance feedback.
• Be agile, collaborative, and accountable in daily operations.

Skills

Customer focus

Leadership

Communication

Team development

Problem solving

Adaptability

Education

Bachelor’s degree or equivalent

Job description

Kendra Scott is seeking a full-time Assistant Manager to serve as the Store Manager’s right hand, shaping the business strategy and delivering an exceptional brand experience for every guest. You will train and coach your team to provide WOW service, drive sales, and uphold Asset Protection Standards while fostering community involvement and philanthropy.

This demanding role requires leadership, the ability to lift 50 lbs, flexibility to work evenings and weekends, and a commitment to the Kendra