Brand Experience Leader & Coach

Victoria's Secret & Co.; Saint Paul (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

Victoria's Secret & Co. is seeking a PINK Manager in Saint Paul, MN who will lead the customer and brand experience within the PINK business. You will coach and develop Associates, manage talent decisions with the Store Manager, and ensure strong visual merchandising and selling behaviors aligned with brand goals.

The role emphasizes coaching, daily prioritization, and delivering exceptional customer experiences while driving brand top-line sales in a dynamic retail environment.

Qualifications

• Requires leadership and coaching capabilities with a focus on talent lifecycle.
• Experience making interviewing and hiring decisions and guiding performance.
• Strong store leadership and customer experience mindset.

Responsibilities

• Translate brand direction into priorities and daily actions to drive customer and brand experience.
• Own product storytelling and selling behaviors aligned with brand guidance.
• Leverage category insights using company tools and reports.
• Maintain sales floor and fitting room standards where applicable.
• Lead talent lifecycle with interviewing, hiring decisions and performance management with the Store Manager.
• Direct reports including PINK Supervisors and Selling Associates.
• Lead in higher volume or more complex environments.

Skills

Leadership

Coaching

Hiring decisions

Performance management

Job description

Victoria's Secret & Co. is seeking a PINK Manager in Saint Paul, MN who will lead the customer and brand experience within the PINK business. You will coach and develop Associates, manage talent decisions with the Store Manager, and ensure strong visual merchandising and selling behaviors aligned with brand goals.

The role emphasizes coaching, daily prioritization, and delivering exceptional customer experiences while driving brand top-line sales in a dynamic retail environment.