PINK Brand Manager - Lead Customer Experience & Growth

Victoria's Secret & Co.; Bethesda (MD); Presencial; USD 55.000 - 82.000; Jornada completa

Descripción de la vacante

Victoria’s Secret & Co in Bethesda, MD is seeking a PINK Manager to lead the customer and brand experience within the PINK line, ensuring brand direction informs daily actions and sales priorities.

The role involves coaching Brand Supervisors and Selling Associates, maintaining visual merchandising standards, and driving category performance with leadership oversight from the Store Manager. It emphasizes talent lifecycle and collaboration with leadership to execute brand initiatives.

Responsabilidades

• Visual execution within their line of business by translating brand direction into clear priorities and daily actions
• Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience
• Category-level performance insights, leveraging company tools and reports
• Sales floor and fitting room standards (if applicable)
• Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store Manager
• Direct reports, as assigned, including PINK Supervisors and/or Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business.
• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing

Descripción del empleo

Victoria’s Secret & Co in Bethesda, MD is seeking a PINK Manager to lead the customer and brand experience within the PINK line, ensuring brand direction informs daily actions and sales priorities.

The role involves coaching Brand Supervisors and Selling Associates, maintaining visual merchandising standards, and driving category performance with leadership oversight from the Store Manager. It emphasizes talent lifecycle and collaboration with leadership to execute brand initiatives.