Brand Experience Lead - Store Key Holder

URBN Urban Outfitters, Inc.; Madera (CA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off (PTO) & retirement plans

Job summary

URBN Urban Outfitters, Corte Madera store is seeking a Key Holder to assist in supervising daily operations and driving sales through genuine customer connections. You will lead by example, uphold brand standards, and collaborate with management to sustain a fun, energetic shopping atmosphere.

This role requires flexibility including nights, weekends, and holidays, and offers competitive hourly pay with comprehensive benefits and discounts.

Qualifications

• Passion for UObrand and delivering brand-aligned experiences.
• Experience leading or supporting a retail team.
• Willingness to work flexible hours including nights, weekends, and holidays.
• Demonstrated ability to collaborate and communicate effectively.
• Eagerness to learn and grow within the organization.

Responsibilities

• Acts as a brand representative reflecting URBN values and service culture.
• Leads by example to foster an energetic and customer-centric environment.
• Delivers seamless omni-channel service using MPOS, POS, and curbside pickup.
• Supports opening/closing tasks and coordinates with store management on operations.

Skills

Leadership

Team player

Brand passion

Flexible hours

Growth mindset

Job description

URBN Urban Outfitters, Corte Madera store is seeking a Key Holder to assist in supervising daily operations and driving sales through genuine customer connections. You will lead by example, uphold brand standards, and collaborate with management to sustain a fun, energetic shopping atmosphere.

This role requires flexibility including nights, weekends, and holidays, and offers competitive hourly pay with comprehensive benefits and discounts.