Brand Experience Lead (Keyholder) – Part-Time

Sugartown Worldwide LLC; Florida; On-site; USD 17,000 - 22,000; Part time

Job summary

Lilly Pulitzer is seeking a part-time Keyholder to support daily store operations in Florida. You will drive sales through exceptional client service, assist with opening and closing, and safeguard store assets while upholding Lilly Pulitzer standards.

You will engage with clients, maintain visuals, and collaborate with the sales team to deliver a top-tier shopping experience in a fast-paced environment.

Qualifications

• Prior supervisory experience in the fashion or retail industry preferred.
• Ability to effectively communicate with clients, colleagues, and management.
• Excellent problem solving and decision-making skills.
• Proficiency in Microsoft & Apple technology.
• Ability to multi-task in a fast-paced environment.
• Prior knowledge of XStore and Tulip a plus.
• Must be able to lift up to 20 pounds.
• Ability to be on your feet and maneuver around the store during shift hours.

Responsibilities

• Drive sales goals by providing exceptional client experience and supporting sales team by actively focusing on clients.
• Demonstrate Lilly Pulitzer selling culture and ensure client experience.
• Maintain accuracy in cash transaction management according to operating procedures.
• Responsible for the opening and closing of the retail store.
• Act as an elevated team member, exercising decision-making and multitasking capabilities while prioritizing service.
• Positively resolve client-related issues as they arise or elevate to store management, when necessary.
• Provide continuous feedback to store management team on store selling opportunities and successes.
• Maintain the Lilly Pulitzer's visual and operational standards as set by the Visual and Retail Operations teams.
• Safeguard the assets of the store.

Skills

Customer service

Communication

Problem solving

Multi-tasking

Tech proficiency

XStore knowledge

Tulip knowledge

Tools

XStore

Tulip

Job description

Lilly Pulitzer is seeking a part-time Keyholder to support daily store operations in Florida. You will drive sales through exceptional client service, assist with opening and closing, and safeguard store assets while upholding Lilly Pulitzer standards.

You will engage with clients, maintain visuals, and collaborate with the sales team to deliver a top-tier shopping experience in a fast-paced environment.