Brand Experience Specialist: Retail Sales & Service

Banana Republic; Lutz (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Insurance

Job summary

Banana Republic is seeking a Brand Associate to bring the brand to life for customers with outstanding service and product knowledge. You will educate shoppers about loyalty programs, upsell using suggestive selling, and support sales on the floor, fitting room, and at the cash wrap.

Join a team that values collaboration, flexibility, and a customer-first mindset while delivering a seamless omni-channel experience across touchpoints.

Qualifications

• Provide friendly, helpful service and build loyalty.
• Guide customers on loyalty programs and brand features.
• Assist customers on the sales floor, fitting room, and checkout.
• Keep the work area organized and safe.
• Adapt to flexible hours including peak times and weekends.

Responsibilities

• Deliver a best-in-class customer experience across channels.
• Educate customers on product details and style options.

Skills

Customer service

Communication

Sales

Retail technology

Job description

Banana Republic is seeking a Brand Associate to bring the brand to life for customers with outstanding service and product knowledge. You will educate shoppers about loyalty programs, upsell using suggestive selling, and support sales on the floor, fitting room, and at the cash wrap.

Join a team that values collaboration, flexibility, and a customer-first mindset while delivering a seamless omni-channel experience across touchpoints.