Brand Experience Specialist - Retail Sales

Banana Republic; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount 50% / 30%

Competitive PTO

Volunteer hours

401(k) plan with match

Employee stock purchase plan

Medical, dental, vision, life

Job summary

Banana Republic is seeking a Brand Associate to bring the brand to life for customers and build loyalty through exceptional service. You’ll educate shoppers, leverage omni-channel tools, and collaborate with leadership to deliver a best-in-class experience.

You’ll engage with guests, promote loyalty, and support store operations while maintaining a neat workspace and upholding brand standards in a fast-paced retail environment.

Qualifications

• Excellent communication with customers and teammates.
• Customer-focused service delivering a premium brand experience.
• Retail knowledge and willingness to adapt in a fast-paced store.
• Problem solving with a proactive attitude to continuous improvement.
• Ability to handle a flexible schedule including holidays and weekends.
• Comfort with retail technology and store systems.

Responsibilities

• Consistently treat customers and teammates with respect to foster a positive environment.
• Educate customers about loyalty programs to promote repeat visits.
• Engage with customers to drive sales using suggestive selling.
• Enhance the customer experience with omnichannel offerings.
• Be accountable to personal goals that contribute to store results.
• Support sales floor, fitting room, cash wrap, and back-of-house tasks.
• Maintain a neat, clean and organized work center.
• Handle customer interactions professionally, including returns.
• Execute operational processes effectively and efficiently.

Skills

Communication

Customer service

Retail experience

Problem solving

Flexibility

Tech literacy

Job description

Banana Republic is seeking a Brand Associate to bring the brand to life for customers and build loyalty through exceptional service. You’ll educate shoppers, leverage omni-channel tools, and collaborate with leadership to deliver a best-in-class experience.

You’ll engage with guests, promote loyalty, and support store operations while maintaining a neat workspace and upholding brand standards in a fast-paced retail environment.