Brand Experience & Clienteling Pro

Macy's; Phoenix (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Career development

Employee discounts

Job summary

Macy's is seeking an Ambassador in Phoenix to drive sales by connecting with customers, sharing vendor product knowledge, and upselling. You will cultivate repeat clientele and coordinate with vendors, stylists, and store leadership to execute merchandising initiatives.

Full-time roles are typically scheduled 30+ hours per week; benefit eligibility varies by location and hours worked. The role offers comprehensive health coverage, 401(k) match, paid time off, and holidays, with opportunities for

Qualifications

• Minimum 1 year of retail or selling experience.
• Ability to build relationships and convert customers to clients.
• Excellent time management and teamwork.

Responsibilities

• Provide exceptional customer experience by prioritizing the customer.
• Greet customers, make product recommendations, and upsell.
• Serve as liaison between vendors, personal stylists, and store leadership.
• Ensure sales floor is neat, signed for sales and markdowns.
• Create and implement best practices to drive sales and gross margin.
• Build brand-specific clientele to support local marketing.
• Lead vendor-sponsored events and local partnerships.
• Be proficient in Macy's POS and company devices to wrap up sales.
• Foster an environment of acceptance and respect with colleagues and customers.

Skills

Retail sales

Customer service

Relationship building

Time management

Communication

Tools

POS systems

Job description

Macy's is seeking an Ambassador in Phoenix to drive sales by connecting with customers, sharing vendor product knowledge, and upselling. You will cultivate repeat clientele and coordinate with vendors, stylists, and store leadership to execute merchandising initiatives.

Full-time roles are typically scheduled 30+ hours per week; benefit eligibility varies by location and hours worked. The role offers comprehensive health coverage, 401(k) match, paid time off, and holidays, with opportunities for