Brand Experience & Sales Ambassador

Bloomingdale's Inc.; Minnetonka (MN); On-site; USD 20,664,000 - 30,307,200; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with…

Job summary

Macy’s is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell, build repeat clientele, and partner with vendors and stylists to support store leadership goals.

Full-time and part-time schedules vary; candidates should be flexible across days, evenings, weekends, and holidays. Join a dynamic team and contribute to a value-driven shopping experience for our customers.

Qualifications

• Strong customer service and upselling skills.
• Excellent communication and interpersonal abilities.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Actively plan, organize, and lead customer-facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met.
• Be proficient in Macy’s point of sale systems and company devices to wrap up sales in a warm celebratory fashion.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills

Customer service

Upselling

Relationship building

Communication

Time management

Teamwork

Tools

POS systems

RF equipment

Mobile devices

Job description

Macy’s is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell, build repeat clientele, and partner with vendors and stylists to support store leadership goals.

Full-time and part-time schedules vary; candidates should be flexible across days, evenings, weekends, and holidays. Join a dynamic team and contribute to a value-driven shopping experience for our customers.