Brand Associate: Elevate Customer Experience & Style

Gap; Virginia (MN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) plan

Employee stock purchase plan

Insurance (medical/dental/vision)

Job summary

Gap is seeking a Brand Associate in the United States to bring the brand to life through exceptional customer service and product knowledge. You will educate customers, promote loyalty programs, and support a seamless omni-channel shopping experience.

Responsibilities include engaging with customers, driving sales, maintaining a tidy store, and assisting with store operations. This role requires flexible scheduling including evenings, weekends, and holidays in a fast-paced retail environment.

Qualifications

• Excellent in-person customer service skills.
• Strong communication with customers and teammates.
• Solid understanding of retail concepts and products.

Responsibilities

• Engage with customers to deliver a positive shopping experience.
• Educate customers about loyalty programs and promotions.
• Drive sales through suggestive selling and cross-selling.
• Utilize omnichannel tools to assist customers across channels.
• Keep work areas neat and organized; handle daily store operations as needed.
• Support sales floor, fitting room, cash wrap, and back-of-house tasks as required.

Skills

Customer service

Communication

Retail knowledge

Job description

Gap is seeking a Brand Associate in the United States to bring the brand to life through exceptional customer service and product knowledge. You will educate customers, promote loyalty programs, and support a seamless omni-channel shopping experience.

Responsibilities include engaging with customers, driving sales, maintaining a tidy store, and assisting with store operations. This role requires flexible scheduling including evenings, weekends, and holidays in a fast-paced retail environment.