Brand Experience Associate — Elevate Customer Impact

Athleta; Deer Park (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

50% employee discount on Athleta gear

Paid time off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical/dental/vision/life insurance

See more benefits

Job summary

Athleta is hiring a Brand Associate to bring the brand to life for customers with excellent service that builds loyalty. You’ll educate, inform, and inspire customers about products, using an omni-channel approach.

Collaborate with leadership to deliver a best-in-class experience, support all store areas, and contribute to achieving personal and store goals while maintaining a neat work environment.

Qualifications

• Be a good communicator with the ability to effectively interact with customers and team.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and thrives in a fast-paced environment.
• Be willing to learn and use technology tools used in operations.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as needed.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Strong communicator

Sales oriented

Omni-channel experience

Job description

Athleta is hiring a Brand Associate to bring the brand to life for customers with excellent service that builds loyalty. You’ll educate, inform, and inspire customers about products, using an omni-channel approach.

Collaborate with leadership to deliver a best-in-class experience, support all store areas, and contribute to achieving personal and store goals while maintaining a neat work environment.