Brand Associate: Elevate Customer Experience & Style

Athleta; Spokane (WA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount

One of the most competitive Paid Time 

Employee stock purchase plan

401(k) plan with company matching

Job summary

Athleta is hiring a Brand Associate to bring our brand to life for customers and educate on products. You will engage with shoppers, drive sales, and deliver a best-in-class experience across channels.

Join a team that values inclusivity, teamwork, and a commitment to empowering women. You’ll support store operations and contribute to goals while providing excellent service and product knowledge.

Qualifications

• Excellent communication and customer-focused service.
• Thrives in fast-paced retail with a customer-first approach.
• Flexible schedule including evenings, holidays, and weekends.
• Ability to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail

Suggestive selling

Omni-channel

Team collaboration

Retail technology

Tools

POS systems

Inventory systems

Job description

Athleta is hiring a Brand Associate to bring our brand to life for customers and educate on products. You will engage with shoppers, drive sales, and deliver a best-in-class experience across channels.

Join a team that values inclusivity, teamwork, and a commitment to empowering women. You’ll support store operations and contribute to goals while providing excellent service and product knowledge.