Brand Experience Associate — Customer Service & Style

Banana Republic; Novi (MI); On-site; USD 1,653,120 - 2,204,160; Part time

Benefits offered by this job

Employee discount

Paid time off

Volunteer hours (on company time)

401(k) plan with company match

Employee stock purchase plan

Medical, dental, vision, and life ins.

Job summary

Banana Republic in Novi, MI is seeking a Brand Associate to bring our story to life for customers. You will deliver excellent service, educate shoppers about products, and help them build wardrobes through an omni-channel experience.

Work with leadership to meet goals, participate in store operations, and stay organized. You’ll promote loyalty programs and support sales through attentive service, fitting room and cash wrap.

Qualifications

• Excellent communication and interpersonal skills.
• Customer-focused service mindset.
• Passion for retail and helping customers.
• Problem-solver open to feedback and continuous improvement.
• Flexible schedule including holidays, evenings, weekends.

Responsibilities

• Engage customers and deliver exceptional service to build brand loyalty.
• Educate customers about products to inform and inspire wardrobe choices.
• Support omni-channel shopping by leveraging store and digital tools.
• Meet personal and store goals; contribute to overall store performance.
• Assist in sales floor, fitting room, cash wrap, and back-of-house tasks.

Job description

Banana Republic in Novi, MI is seeking a Brand Associate to bring our story to life for customers. You will deliver excellent service, educate shoppers about products, and help them build wardrobes through an omni-channel experience.

Work with leadership to meet goals, participate in store operations, and stay organized. You’ll promote loyalty programs and support sales through attentive service, fitting room and cash wrap.