Brand Experience Associate

Abercrombie & Fitch Co.; Louisville, Northern (KY, KY); Hybrid; USD 24,000 - 29,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Job summary

Abercrombie & Fitch Co. in Louisville, KY is seeking Brand Representatives to bring the store experience to life—engaging customers with care and helping create a welcoming environment for all.

You will assist shoppers, provide styling guidance across categories, and help maintain an appealing store presentation. You’ll handle replenishment, cash wrap operations, and seamless omni‑channel support for online orders, in‑store pickup, and ship‑from‑store tasks, with a focus on teamwork and flexible

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers; anticipate needs and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment; presentation standards.
• Process purchases, returns, and exchanges accurately and efficiently with a friendly checkout experience.
• Create a seamless omni‑channel experience by supporting Save the Sale orders, in-store pickup, and ship‑from‑store orders.

Skills

Customer service

Sales

Cash handling

Omni‑channel

Job description

Abercrombie & Fitch Co. in Louisville, KY is seeking Brand Representatives to bring the store experience to life—engaging customers with care and helping create a welcoming environment for all.

You will assist shoppers, provide styling guidance across categories, and help maintain an appealing store presentation. You’ll handle replenishment, cash wrap operations, and seamless omni‑channel support for online orders, in‑store pickup, and ship‑from‑store tasks, with a focus on teamwork and flexible