Brand Experience Associate

Abercrombie & Fitch Co.; Warrensville Heights (OH); On-site; USD 16,531 - 22,041; Full time

Job summary

Abercrombie & Fitch Co. in Warrensville Heights seeks Brand Representatives to bring our store experience to life. You will engage customers, help them find what they need, and maintain a well-presented environment that reflects our brand.

You’ll provide warm, attentive service, support product replenishment, and assist with omni-channel tasks like in-store pickup and fulfilling online orders, contributing to a welcoming, cohesive shopping experience.

Qualifications

• Provide warm, welcoming service to customers.
• Assist customers with finding products and styling guidance across categories.
• Maintain presentation standards and store cleanliness.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, visually consistent sales environment.
• Process purchases, returns, and exchanges at the cash wrap with a friendly checkout experience.
• Support omni-channel orders like Save the Sale and in-store pickup.

Skills

Customer service

Communication

Styling guidance

Job description

Abercrombie & Fitch Co. in Warrensville Heights seeks Brand Representatives to bring our store experience to life. You will engage customers, help them find what they need, and maintain a well-presented environment that reflects our brand.

You’ll provide warm, attentive service, support product replenishment, and assist with omni-channel tasks like in-store pickup and fulfilling online orders, contributing to a welcoming, cohesive shopping experience.