Brand Experience Associate

Abercrombie & Fitch; Springfield (IL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative to bring the store experience to life by engaging customers with care and representing the brand authentically. You will help customers find what they need and maintain a welcoming, well-presented store environment.

The role emphasizes hosting customers, replenishing products, and ensuring smooth checkout. You will support in-store and online orders, delivering a seamless omni-channel experience and a strong commitment to attendance and

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Process purchases, returns, and exchanges accurately and efficiently at checkout.
• Support Save the Sale orders, fulfill In-Store Pick-Up, and package ship-from-store orders.

Skills

Customer service

Communication

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. is seeking a Brand Representative to bring the store experience to life by engaging customers with care and representing the brand authentically. You will help customers find what they need and maintain a welcoming, well-presented store environment.

The role emphasizes hosting customers, replenishing products, and ensuring smooth checkout. You will support in-store and online orders, delivering a seamless omni-channel experience and a strong commitment to attendance and