Brand Experience Ambassador - Flexible Hours & Discount

URBN Urban Outfitters, Inc.; Santa Barbara (CA); Hybrid; USD 19,000 - 26,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discount

Growth opportunities

Hands-on fashion experience

Job summary

URBN Urban Outfitters, Inc. is seeking Brand Ambassadors at our Santa Barbara location. You’ll bring the store to life with personal style, connect with customers, and help craft an authentic shopping experience across in-store and online channels.

Join a team that values energy, collaboration, and a passion for fashion. Expect flexible scheduling, opportunities to grow, and an employee discount on UO products.

Qualifications

• A genuine love for Urban Outfitters.
• Confidence in expressing your personal style and creativity.
• A people-first mindset, you enjoy meeting and helping others.
• A collaborative attitude and positive energy.
• Comfort in a fast-moving, ever-changing environment.
• Flexibility with scheduling (nights, weekends, holidays).
• Experience in retail or customer service is a plus, but not required.

Responsibilities

• Bring the Brand to Life—show up as you; your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online.
• Create the Energy on the Salesfloor—engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're excited about.
• Make Shopping Seamless—help maintain an inspiring, organized, easy-to-shop space; from restocking to styling displays, you’ll keep the store looking fresh and on-brand.
• Use in-store tech to support customers how they want to shop—whether that’s in-store, online, or somewhere in between.
• Stay Curious + Flexible—be open to trying new things, jumping in where needed, and learning as you go.
• Work as a Team—support your team, share ideas, and bring good energy—we show up for each other.

Skills

Love for UO

Personal style

People-first mindset

Collaborative attitude

Adaptability

Flexible scheduling

Retail or customer service

Job description

URBN Urban Outfitters, Inc. is seeking Brand Ambassadors at our Santa Barbara location. You’ll bring the store to life with personal style, connect with customers, and help craft an authentic shopping experience across in-store and online channels.

Join a team that values energy, collaboration, and a passion for fashion. Expect flexible scheduling, opportunities to grow, and an employee discount on UO products.