Brand Experience Ambassador - Flexible Hours & Discount

URBN Urban Outfitters, Inc.; Madera (CA); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Employee discount

Flexible scheduling

Career growth

In-store experience

Job summary

URBN Urban Outfitters, Inc. in Corte Madera, California, is seeking Brand Ambassadors to bring the store to life through real connections, personal style, and a love for pop culture.

You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO. If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.

Qualifications

• A genuine love for Urban Outfitters.
• Confidence expressing personal style and creativity.
• People-first mindset, you enjoy meeting and helping others.
• Collaborative attitude and positive energy.
• Comfort in a fast-moving, ever-changing environment.
• Flexibility with scheduling (nights, weekends, holidays).
• Experience in retail or customer service is a plus, but not required.

Responsibilities

• Bring the Brand to Life: show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online.
• Create the Energy on the Salesfloor: engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're excited about.
• Make Shopping Seamless: help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand
• Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between
• Stay Curious + Flexible: be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun
• Work as a Team: support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be

Skills

Passion for fashion & pop culture

Excellent communication

Customer-focused

Team player

Flexible scheduling

Able to work nights/weekends

Retail or customer service experience

Job description

URBN Urban Outfitters, Inc. in Corte Madera, California, is seeking Brand Ambassadors to bring the store to life through real connections, personal style, and a love for pop culture.

You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO. If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.