Brand Experience Ambassador — Retail, Flexible Scheduling

URBN Urban Outfitters, Inc.; Huntington Beach (CA); On-site; USD 19,207 - 27,355; Full time

Benefits offered by this job

Team culture

Flexible scheduling

Employee discount

Growth opportunities

Hands-on fashion experience

Job summary

URBN Urban Outfitters, Inc. is seeking Brand Ambassadors to enrich the in-store experience in Huntington Beach, CA. You’ll connect with customers through authentic conversation, showcase personal style, and stay current on product drops and trends.

The role focuses on creating a welcoming, on-brand environment and guiding shoppers through a fun, energetic store atmosphere. Team members help with shelf presentation, promotions, and using in-store tech to assist shoppers whether they’re shopping

Qualifications

• A genuine love for Urban Outfitters.
• Confidence in expressing personal style and creativity.
• A people-first mindset; enjoy meeting and helping others.
• Collaborative attitude and positive energy.
• Comfort in a fast-moving, ever-changing environment.
• Flexibility with scheduling (nights, weekends, holidays).
• Experience in retail or customer service is a plus, but not required.

Responsibilities

• Bring the Brand to Life: show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online.
• Create the Energy on the Salesfloor: engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about.
• Make Shopping Seamless: help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand.
• Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between.
• Stay Curious + Flexible: be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun.
• Work as a Team: support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be.

Skills

Brand love

Personal style

People-focused

Team player

Flexible scheduling

Job description

URBN Urban Outfitters, Inc. is seeking Brand Ambassadors to enrich the in-store experience in Huntington Beach, CA. You’ll connect with customers through authentic conversation, showcase personal style, and stay current on product drops and trends.

The role focuses on creating a welcoming, on-brand environment and guiding shoppers through a fun, energetic store atmosphere. Team members help with shelf presentation, promotions, and using in-store tech to assist shoppers whether they’re shopping