Brand Experience Ambassador — Create Inspiring Moments

Urban-Outfitters-7e13a49d; Santa Monica (CA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Flexible scheduling

Growth opportunities

Hands-on fashion/retail experience

Job summary

Urban Outfitters is hiring Brand Ambassadors to bring the Brand to life at our Santa Monica store. You’ll connect with customers, share in-store trends, and create authentic shopping experiences that reflect the brand’s style and culture.

You’ll engage shoppers with genuine enthusiasm, maintain on-brand displays, and support a friendly, fast-paced environment. This role emphasizes team collaboration and flexible scheduling in evenings and weekends.

Qualifications

• Genuine love for Urban Outfitters and brand
• Confidence expressing personal style and creativity
• People-first mindset with strong customer focus
• Collaborative attitude and positive energy in team settings
• Comfort in a fast-moving, ever-changing retail environment
• Flexibility with scheduling including nights/weekends/holidays
• Retail or customer service experience is a plus, not required

Responsibilities

• Bring the Brand to Life with individuality, creativity, and brand knowledge.
• Create energy on the salesfloor through authentic conversations and product drops.
• Make shopping seamless with organized, on-brand displays and restocking.
• Use in-store tech to support shoppers across in-store, online, or hybrid scenarios.
• Stay curious and flexible, ready to adapt as needed.
• Work as a team, share ideas, and maintain a positive store environment.

Skills

Genuine love for UO

Personal style & creativity

People-first mindset

Collaborative attitude

Comfort in fast-moving environment

Scheduling flexibility

Retail/customer service experience (a+

Job description

Urban Outfitters is hiring Brand Ambassadors to bring the Brand to life at our Santa Monica store. You’ll connect with customers, share in-store trends, and create authentic shopping experiences that reflect the brand’s style and culture.

You’ll engage shoppers with genuine enthusiasm, maintain on-brand displays, and support a friendly, fast-paced environment. This role emphasizes team collaboration and flexible scheduling in evenings and weekends.