Brand Experience Ambassador

A&F Stores, Inc.; Westlake (OH); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll CelebrE

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives in Westlake, Ohio to bring our store experience to life, engaging customers with genuine care and helping them find what they need in a welcoming environment.

This role emphasizes customer connection, product support, and maintaining an inviting, well-presented store. A strong focus on reliability, inclusivity, and adaptability to a dynamic retail setting is essential.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, attentive service to all customers and offer styling guidance across categories.
• Support product replenishment and maintain a clean, visually consistent sales floor.
• Process purchases, returns, and exchanges with a friendly checkout experience.
• Support omni-channel tasks, including Save the Sale orders and in-store pickup.

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives in Westlake, Ohio to bring our store experience to life, engaging customers with genuine care and helping them find what they need in a welcoming environment.

This role emphasizes customer connection, product support, and maintaining an inviting, well-presented store. A strong focus on reliability, inclusivity, and adaptability to a dynamic retail setting is essential.