Brand Experience Ambassador

Abercrombie & Fitch Co.; Appleton (WI); On-site; USD 16,531 - 22,041; Full time

Job summary

Abercrombie & Fitch Co. invites applicants for Brand Representatives to bring the store experience to life by engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all.

This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment. You’ll collaborate with teammates to ensure accurate stock levels, tidy displays, and a smooth

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Job description

Abercrombie & Fitch Co. invites applicants for Brand Representatives to bring the store experience to life by engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all.

This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment. You’ll collaborate with teammates to ensure accurate stock levels, tidy displays, and a smooth