Brand Experience Ambassador

Abercrombie & Fitch Co.; Lexington (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Training & Development

Brand Affiliate Opportunity

Job summary

Abercrombie & Fitch Co. in Lexington, KY is hiring Brand Representatives to bring our store experience to life by engaging customers with care and representing our brand authentically. You’ll help customers find what they need and maintain a welcoming store environment.

Responsibilities include customer experience, sales floor upkeep, accurate cash wrap, and supporting omni-channel orders. You’ll build lasting connections, work in a dynamic retail setting, and enjoy benefits like employee

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Communication

Attention to detail

Reliability

Adaptability

Job description

Abercrombie & Fitch Co. in Lexington, KY is hiring Brand Representatives to bring our store experience to life by engaging customers with care and representing our brand authentically. You’ll help customers find what they need and maintain a welcoming store environment.

Responsibilities include customer experience, sales floor upkeep, accurate cash wrap, and supporting omni-channel orders. You’ll build lasting connections, work in a dynamic retail setting, and enjoy benefits like employee