Brand Ambassador & Customer Experience Specialist

abercrombie.com; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Opportunity

Training & Development

Inclusive, supportive team

Job summary

Abercrombie & Fitch Co. in Columbus, OH is seeking Brand Representatives to bring the store experience to life by warmly greeting customers, helping them find what they need, and presenting merchandise with care.

You’ll support the sales floor, assist with online orders and in-store pickup, and contribute to a welcoming, inclusive environment. The role offers flexible scheduling, merchandise discounts, career growth, and teamwork across a global brand.

Qualifications

• Customer-focused service experience required.
• Ability to balance sales and operations.
• Strong attention to detail.

Responsibilities

• Provide warm, welcoming service and assist customers across categories.
• Support product replenishment and maintain presentation.
• Process purchases, returns, and exchanges at the cash wrap.
• Assist with online orders, in-store pickup, and ship-from-store tasks.

Skills

Customer service

Sales

Communication

Job description

Abercrombie & Fitch Co. in Columbus, OH is seeking Brand Representatives to bring the store experience to life by warmly greeting customers, helping them find what they need, and presenting merchandise with care.

You’ll support the sales floor, assist with online orders and in-store pickup, and contribute to a welcoming, inclusive environment. The role offers flexible scheduling, merchandise discounts, career growth, and teamwork across a global brand.