Brand-Driven Store Manager | Lead, Coach & Drive Sales

Pandora; Palo Alto (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Base + bonus

401K plan

Medical, Dental, Vision

Disability & Life insurance

Employee discounts

Paid time off

Tuition reimbursement

Job summary

Pandora is seeking a Store Manager to lead a dynamic team on the sales floor, coach Assistant Store Manager, Sales Leads and Sales Associates, and deliver outstanding customer experiences. You will foster a passionate brand culture, drive sales, and ensure operational excellence with real-time guidance and feedback.

The role emphasizes talent development, succession planning, and collaboration with HR to address performance and policy issues while achieving KPI targets.

Qualifications

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Demonstrates care in communication, both written and verbal.
• Ability to connect with people at all levels and engage an audience.
• Strong business acumen with analytical thinking and delivering positive results.
• Skilled in recruiting, retaining and developing exceptional teams; succession planning.
• Must be 18 years or older with identity and work eligibility.

Responsibilities

• Coach and manage a team of Assistant Store Manager, Sales Leads and Sales Associates.
• Engage with customers on the sales floor to drive sales and deliver exceptional experiences.
• Build a high-performance selling environment and establish a culture of brand ambassadorship.
• Collaborate with HR to address performance issues and policy adherence.

Skills

Leadership

Customer service

Communication

Coaching

Talent management

Analytical thinking

Tools

Microsoft Office 365 Suite

POS systems

Applicant tracking systems

KWI

Job description

Pandora is seeking a Store Manager to lead a dynamic team on the sales floor, coach Assistant Store Manager, Sales Leads and Sales Associates, and deliver outstanding customer experiences. You will foster a passionate brand culture, drive sales, and ensure operational excellence with real-time guidance and feedback.

The role emphasizes talent development, succession planning, and collaboration with HR to address performance and policy issues while achieving KPI targets.