Store Manager - Lead Brand Experience & Growth

Pandora

Gurnee (IL)

On-site

USD 66,000 - 83,000

Full time

4 days ago
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Benefits offered by this job

Base + bonus
401K plan
Medical / Dental / Vision
Disability & Life insurance
Product discounts
Tuition reimbursement

Job summary

Pandora is the world's largest jewellery brand, specialising in accessible luxury and storytelling through our products. The Store Manager will be the ultimate Pandora Fan, delivering exceptional customer experiences on the sales floor while coaching a team of Assistant Store Manager, Sales Leads and Sales Associates.

You will champion brand culture, drive sales, maintain product knowledge, and build lasting connections with our fans.

Qualifications

  • You have at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
  • You communicate with care in both written and verbal form.
  • You can charm and captivate an audience and connect with people at all levels of the organization.
  • You possess strong business acumen and analytical thinking to deliver positive results.
  • You are a talent magnet, skilled in recruiting, retaining, and developing exceptional teams.

Responsibilities

  • Engage with customers on the sales floor to drive sales and deliver exceptional experiences.
  • Coach and manage a team of Assistant Store Manager, Sales Leads and Sales Associates.
  • Partner with the Divisional Sales Manager and HR to identify and resolve performance issues and policy violations.
  • Ensure timely implementation of visual merchandising directives and maintain brand standards.

Job description

Pandora is the world's largest jewellery brand, specialising in accessible luxury and storytelling through our products. The Store Manager will be the ultimate Pandora Fan, delivering exceptional customer experiences on the sales floor while coaching a team of Assistant Store Manager, Sales Leads and Sales Associates.

You will champion brand culture, drive sales, maintain product knowledge, and build lasting connections with our fans.

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