Brand-Driven Retail Associate: Elevate Customer Experience

Old Navy; Stafford (TX); On-site; USD 31,200 - 36,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical/dental/vision/life insurance

Job summary

Old Navy is seeking a FT Brand Associate to bring the brand to life for customers and deliver a best-in-class experience. You will educate customers on products, loyalty programs, and omni‑channel options, collaborating with leadership to hit store goals.

Roles involve assisting on the sales floor, fitting rooms, and cash wrap, while maintaining a clean, organized store environment. The position requires excellent communication, a customer‑focused mindset, and the ability to thrive in a

Qualifications

• Strong communication and customer service skills.
• Ability to learn product knowledge and educate customers.
• Comfort with using retail technology and operating in a fast-paced environment.

Responsibilities

• Provide excellent customer service to drive loyalty and sales.
• Educate customers about loyalty programs and products.
• Collaborate with leadership to deliver an omni‑channel customer experience.
• Maintain a neat and organized workspace and support all store areas.

Skills

Communication

Customer service

Retail

Problem solving

Flexibility

Teamwork

Lift 30 lbs

Job description

Old Navy is seeking a FT Brand Associate to bring the brand to life for customers and deliver a best-in-class experience. You will educate customers on products, loyalty programs, and omni‑channel options, collaborating with leadership to hit store goals.

Roles involve assisting on the sales floor, fitting rooms, and cash wrap, while maintaining a clean, organized store environment. The position requires excellent communication, a customer‑focused mindset, and the ability to thrive in a