Brand-Driven Retail Associate: Elevate Customer Experience

Leap; Chicago (IL); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

Bonus eligible

Medical, dental, and vision benefits (

401(k)

Accrued PTO: 2 weeks per year

Employee discount

Job summary

Leap is seeking a Sales Associate to deliver outstanding customer experiences in a boutique setting. You will engage customers, share product knowledge, and drive store performance through thoughtful service.

This role may include opening/closing duties and supporting daily operations. You will thrive in a fast-paced environment, stay organized, and collaborate with teammates to achieve store goals.

Qualifications

• Previous retail, hospitality, or customer-facing experience required.
• Passion for creating exceptional customer experiences and building authentic connections.
• Strong communication skills with diverse range of customers.
• Ability to learn product knowledge and confidently share brand stories.
• Team-oriented mindset with willingness to support store priorities and collaborate with others.
• Ability to take ownership of assigned store responsibilities, including opening/closing procedures and keyholder duties as needed.
• Maintains a clean, organized, and fully stocked sales floor to support an exceptional guest experience.
• Dependable, adaptable, and comfortable working in a fast-paced retail environment.
• Flexible availability, including days, evenings, weekends, holidays, and peak retail periods.
• Must be at least 18 years of age.

Responsibilities

• Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.
• Provide an elevated shopping experience by understanding customer needs and delivering thoughtful product solutions.
• Represent the brand with professionalism, enthusiasm, and a passion for creating memorable experiences.

Skills

Customer service

Communication

Sales

Teamwork

Job description

Leap is seeking a Sales Associate to deliver outstanding customer experiences in a boutique setting. You will engage customers, share product knowledge, and drive store performance through thoughtful service.

This role may include opening/closing duties and supporting daily operations. You will thrive in a fast-paced environment, stay organized, and collaborate with teammates to achieve store goals.